Integrated Management System (IMS)

Vatebra Ltd is committed to protecting the confidentiality, integrity, and availability of all information assets entrusted to us by our customers and stakeholders. Furthermore, we are dedicated to ensuring the resilience of our operations—guaranteeing that critical business functions continue seamlessly or resume immediately during a major disruption—while consistently delivering products and services that meet the highest standards of quality, safety, and reliability.

To formalize this dedication, Vatebra Ltd has implemented and maintains an Integrated Management System (IMS). This system seamlessly unifies our Business Continuity Management System (BCMS), Information Security Management System (ISMS), and Service Management System (SMS) in strict compliance with the following international standards:

• ISO/IEC 22301:2019 (Business Continuity Management)
• ISO/IEC 27001:2022 (Information Security Management)
• ISO/IEC 20000-1:2018 (IT Service Management)

Our commitment to security, business resilience, and service excellence originates at the highest levels of our leadership. Executive Management actively drives this initiative by establishing robust policies, allocating appropriate resources, and fostering a culture of continual improvement. This commitment is deeply rooted in our core corporate values, which dictate how we operate daily.

The IMS Policy has been established, implemented, and communicated across all levels of the organization, and is readily accessible to all interested parties. To ensure these objectives are met, Top Management enforces a rigorous, systematic review of our performance through structured audit programs and comprehensive management review processes.

Achieving excellence is a collective effort. We expect and encourage every employee and stakeholder to actively contribute to the ongoing success and advancement of our IMS objectives.